Privacy Policy

Privacy Policy

Effective Date: July 13, 2026

At BuildMax.com (“BuildMax,” “we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By accessing or using https://buildmax.com, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Use.


Information We Collect

We collect both personal information that you voluntarily provide and non-personal information that is collected automatically when you visit our website.

Personal Information

When you submit a contact form, request information, purchase products or services, subscribe to our newsletter, download resources, or otherwise communicate with us, we may collect information including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing and shipping information

  • Payment information (processed securely through third-party payment processors)

  • Project details

  • Property location

  • Homebuilding preferences

  • Any information you voluntarily provide through forms, chat, email, or phone calls

You are never required to provide more information than is necessary to use our services.

Automatically Collected Information

When you visit BuildMax.com, we automatically collect certain technical information including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Geographic region (approximate)

  • Internet service provider

  • Website usage statistics

This information helps us improve our website, analyze visitor behavior, troubleshoot issues, and enhance user experience.


How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Process purchases

  • Deliver digital products and downloadable plans

  • Provide customer support

  • Generate estimates

  • Recommend products or services

  • Improve our website and customer experience

  • Send requested information

  • Send newsletters and marketing communications (with your consent)

  • Detect fraud and protect our business

  • Comply with legal obligations

We do not sell your personal information.


Communications

By voluntarily providing your phone number or email address, you authorize BuildMax to contact you regarding:

  • Your inquiries

  • Orders

  • Customer service

  • Product updates

  • Promotional offers

  • Educational content

  • Appointment reminders

  • Project follow-up

Communications may occur through:

  • Email

  • Telephone

  • SMS/Text Messages

  • Automated text messaging

  • Artificial or prerecorded voice messages where permitted by law

Consent to receive marketing communications is not required as a condition of purchasing any product or service.

Standard message and data rates from your wireless carrier may apply.

You may opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails

  • Replying STOP to text messages

  • Emailing tony@buildmax.com

  • Calling (270) 495-3259


Sharing Information

We may share your information only when necessary with trusted third parties who assist us in operating our business, including:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Marketing service providers

  • Customer relationship management (CRM) platforms

  • Analytics providers

  • Professional advisors

  • Legal authorities when required by law

These service providers are contractually obligated to protect your information.

We do not sell your personal information to third parties for marketing purposes.


Cookies and Tracking Technologies

BuildMax uses cookies and similar technologies to:

  • Improve website performance

  • Remember user preferences

  • Analyze website traffic

  • Measure advertising effectiveness

  • Personalize your experience

Cookies may include:

  • Browser cookies

  • Session cookies

  • Analytics cookies

  • Marketing cookies

  • Pixel tags

  • Web beacons

Most browsers allow you to disable cookies; however, some features of the website may not function properly if cookies are disabled.


Analytics

We may use third-party analytics providers such as:

  • Google Analytics

  • Google Search Console

  • Microsoft Clarity

  • Meta Pixel

  • TikTok Pixel

  • Other analytics services

These services help us understand visitor behavior and improve our website.


Data Security

Protecting your information is important to us.

We use commercially reasonable security measures including:

  • SSL encryption

  • Secure hosting

  • Firewall protection

  • Limited employee access

  • Secure payment processing

  • Regular software updates

While no method of transmission over the Internet is completely secure, we continually work to protect your information using industry-standard security practices.


Your Rights

Depending on your state or country of residence, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your information

  • Withdraw consent

  • Opt out of certain marketing communications

To exercise these rights, contact us using the information below.


California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable laws, including the right to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Request correction of inaccurate information

  • Limit certain uses of sensitive personal information

  • Opt out of the sale or sharing of personal information (BuildMax does not sell personal information)

To submit a privacy request, contact us using the information below.


Email Communications (CAN-SPAM Compliance)

BuildMax complies with the Federal CAN-SPAM Act.

Marketing emails are only sent to individuals who have voluntarily subscribed or otherwise consented to receive communications from us.

Every marketing email includes an unsubscribe link allowing you to opt out at any time.

Transactional emails related to purchases, downloads, customer service, or account activity may still be sent as necessary.


Third-Party Websites

Our website may contain links to third-party websites.

BuildMax is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.


Children’s Privacy

BuildMax.com is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will promptly delete it.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

The revised policy will be posted on this page with an updated effective date.


Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

BuildMax

720 Viers Lane

Vine Grove, KY 40175

Phone: (270) 495-3259

Email: tony@buildmax.com

Website: https://buildmax.com